FAQs
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  • 1. Who are you and what does your company specialize in?

    We are a large-scale manufacturer and exporter of medical consumables and personal-care products, supplying global markets for more than 30 years. Our core categories include Kinesiology Tape, sports tape, medical tapes,wound plasters, wound dressings, bandages, sports supports, hot & cold therapy, foot-Care accessories, earplugs, and pill organizers. We serve retail chains, medical distributors, supermarkets, sports brands, and private-label OEM buyers worldwide.

  • 2. What certifications do you hold?

    Our manufacturing system is certified to international standards and supports global regulatory requirements. Available certificates include:

    CE Certification

    ISO 13485 Quality Management System

    FDA Registration

    MDR Compliance


    These certifications cover our major product categories and ensure compliance with EU, US, and global market regulations.

  • 3. What markets do you supply?

    Our products are exported to Europe, the United States, Canada, the United Kingdom, Australia, New Zealand, the Middle East, Africa, and Southeast Asia. We support both retail and medical-grade supply chains, including national pharmacy chains and large supermarkets.

  • 4. Do you provide OEM/ODM and private-label services?

    Yes. We offer full OEM/ODM services covering:

    Product design and material selection

    Logo printing and branding

    Retail packaging design

    Barcode/UPC/EAN setup

    Regulatory support for target markets

    Custom formulations and custom sizes

    Packaging artwork creation and file preparation

    We support both large retail programs and long-term distributor branding solutions.

  • 5. What is your MOQ?

    MOQ varies by product category, but standard minimum order quantity is 3,000 pieces for most consumable items. Some categories may have different requirements depending on molds, custom colors, or packaging.

  • 6. What is your production capacity?

    We operate multiple production bases with large-scale, high-capacity lines. Monthly manufacturing capabilities include:

    Medical Tapes: 3,000,000+ rolls

    Wound Dressings: 5,000,000+ pieces

    Cohesive Bandages: 1,000,000+ rolls

    Hot & Cold Therapy Packs: 500,000+ units

    Earplugs & Footcare Products: 800,000+ sets

    Pill Organizers: 200,000+ units

    Lead time is maintained through controlled planning and stable supply chains.

  • 7. Can I get samples before confirming the order?

    Yes. Samples are available for quality evaluation.
    Sample units always match mass-production specifications to ensure accurate review by distributors, retail buyers, and brand owners.

  • 8. Can you support supplier audits and retail compliance requirements?

    Yes. We can support and provide documentation for retail, importer, and regulatory compliance, including:

    Factory audit reports

    Quality control procedures

    Material safety data (where applicable)

    Test reports (biocompatibility, cytotoxicity, performance testing)

    Certificates of conformity

    We have experience working with large pharmacy chains and supermarket buyers who require strict compliance.

  • 9. What quality control system do you use?

    Our manufacturing sites implement:

    ISO 13485 medical-grade QC processes

    Incoming material inspection

    In-process quality checks

    Finished-product batch testing

    Traceability management for every batch

    Stability and shelf-life evaluation where required

    QC standards are aligned with international medical-consumable requirements.

  • 10. What packaging options do you offer?

    We offer flexible packaging solutions including:

    Individual pouches

    Blister cards

    Retail shelf-ready boxes

    Bulk packaging for medical distributors

    Custom branded boxes

    Palletized export packaging

    All packaging can be customized according to market requirements.

  • 11. Do you provide regulatory files for market entry?

    Yes, we support customers with documentation for market access, including:

    CE DoC

    FDA registration information

    ISO 13485 certificates

    Technical specification sheets

    Compliance letters

    Test reports where applicable

    These documents help buyers complete registration or listing procedures in their region.

  • 12. How do you handle shipping and logistics?

    We offer:

    FOB, CIF, CFR, and DDP options

    Palletized shipments

    Consolidated container loading

    Flexible logistics planning for multiple SKUs

    Support for Amazon FBA compliance (where relevant)

    Our export team manages customs, HS codes, labeling, and documentation.

  • 13. What payment terms do you offer?

    Common terms include:

    T/T

    L/C

    For long-term customers: flexible settlement options
    All payment structures comply with safe international trade practices.

  • 14. What industries and buyers do you typically work with?

    We serve:

    National pharmacy chains

    Discount supermarkets & hypermarkets

    Sports retailers

    Medical wholesalers & distributors

    Online retail brands and private labels

    Professional healthcare networks

    Importers and government tenders

    Our supply model is optimized for large-volume, long-term partnerships.